Edit a user and reset their password

Change a member's name, phone number, or role, and set a new password for them.

2 min readUpdated September 2026

The Users page with the pencil icon on a member's row highlighted.

The "Edit user" dialog with Name, Email, Phone and Role fields, and "Reset Password" highlighted.

Edit Details and Role#

On Settings → "Users", select the pencil icon on the member's row.
In "Edit user", change the name, phone number, or Role.
Select "Update". You will see "User updated successfully".

Reset Their Password#

In "Edit user", select "Reset Password".
Enter a password in "Enter new password", or select "Generate" to create one.
Select "Set New Password", then share the new password with the member.

Still stuck? Email support@signingus.com and tell us which page you were on and what you expected to happen.

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